Privacy Policy
Our Privacy Policy Statement - in accordance with the General Data Protection Regulations (GDPR) - sets out details of the information that we receive and how we use that information.
INFORMATION WE COLLECT
We collect contact information and message content that you provide when you use a contact form or otherwise get in touch with us. This can include your name, email address, phone number and the details of your enquiry.
When you place an order, we will collect information needed to process and fulfill it, including your name, billing and delivery details, order details, and communications about the order. Card details are handled by the secure payment gateway provider and are not stored directly by GMC Luthier Tools.
HOW WE USE YOUR INFORMATION
We use personal information to respond to enquiries, process orders and provide ongoing customer support.
We use your information where it is necessary to perform a contract with you, to comply with a legal obligation and for our legitimate interests in running our business.
COOKIES & ANALYTICS
Our website uses cookies to keep the site working, remember preferences and understand how visitors use it. Where non-essential cookies require consent, we will ask for it through our cookie controls before placing them. By clicking accept, you consent to the use of these cookies.
You can also manage cookies through your browser settings; however, blocking essential cookies may affect site functionality.
WHO WE SHARE INFORMATION WITH
We share information with service providers in order to fulfill contracts through delivery of goods. They may only use the information as needed to provide services to us and in line with applicable data protection law.
We may also share information where required by law.
HOW LONG WE KEEP INFORMATION
We keep personal information only for as long as it is reasonably needed, including to fulfill orders, respond to enquiries, warranty purposes and to meet legal and accounting requirements.
CHANGES TO PERSONAL INFORMATION AND REMOVAL OF DATA
You may request a copy of information you have provided and correction of inaccurate details. You may withdraw consent at any time and your data can be permanently deleted from the website by contacting us at the email further below.
CHANGES TO THIS POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.
CONTACT US
If you have questions about this Privacy Policy, or need to contact us about your information, please contact GMC Luthier Tools at gmcluthiertools@mailo.com.